IT Support in Zurich
Need help with your computer, tablet or phone? I'm here for you!
What I Offer
💻 PC
- ✅Setting up new laptops, including:
- ✅– Windows installation
- ✅– Microsoft account set-up or log-in for Word, Excel, PowerPoint, OneDrive etc.
- ✅– Google account set-up for Google Drive and photo backup from your smartphone
- ✅– Installation of VPNs, anti-virus software and password managers
- ✅– Installation of other software & programmes (e.g. Zoom, Trello, Canva, Gimp, media players)
- ✅Set-up of Microsoft PowerToys – a little-known toolbox for Windows designed for power users who love tweaking, customising and boosting productivity
- ✅Backups of your PC files and smartphone to cloud solutions and external hard drives
📱 Smartphone
- ✅Setting up new Android phones, including standard security measures (e.g. unlock by fingerprint or facial recognition)
- ✅Enabling Find My Device in case your phone is lost or stolen
- ✅Customisation to make your phone easier to use
- ✅Connecting and logging in to all your accounts
- ✅Disabling and deleting bloatware and unwanted apps to boost productivity and free up memory
- ✅Installation of apps
- ✅Setting up automated (cloud) backups for your files and photos
- ✅Customising the home screen, adding widgets
- ✅Setting and changing default apps, e.g. always using the same browser
- ✅Adding emergency information and contacts
- ✅Linking your devices so you can see and control your phone via your laptop
- ✅Freeing up storage to make space for more photos, apps and music
✨ More Services
- ✅Installing updates, downloading software, transferring browser bookmarks
- ✅Help with internet banking
- ✅Setting up online accounts for governmental sites, travel companies, online shops etc.
- ✅Help with setting up or switching to online tax returns
- ✅Instruction for Google Drive, Microsoft Word, Excel, PowerPoint, Canva
- ✅Setting up data backups
- ✅Organising all data and files
I'm happy to advise you on security matters as well as recommend apps that you might need or want.
Have a question about something that isn't mentioned? Drop me a line and I'll let you know if I can help.
Who Is This For?
For anyone who needs help with their computer or phone – whether young or old, beginner or advanced.
How does it work?
📞 Some questions and problems can be solved remotely:
by phone, using MS Teams, Zoom, WhatsApp video, Signal video or Telegram video.
🤝 Other topics can only be done in person:
Either I can come to you (Zurich Affoltern, Dällikon, Oerlikon, Opfikon, Regensdorf, Rümlang, Schwamendingen, Seebach) or we can meet in a public place, e.g. GZ Affoltern, GZ Bucheggplatz, GZ Seebach or in the PBZ Oerlikon.
Pricing
- 💰 CHF 70 per hour.
- ⏱️ Minimum 30 minutes for remote help, or 60 minutes when we meet in person.
- 🚲 Extra charge for me travelling to Affoltern, Seebach, Oerlikon or Regensdorf: CHF 20.
- 🚌 Extra charge for me travelling to Dällikon, Opfikon, Rümlang or Schwamendingen: CHF 35.
Payment: The complete amount must be paid immediately in cash, by Twint or PayPal.
My Experience
- ⭐Almost 30 years of experience with Windows and Android.
- ⭐Windows Key-User and IT Specialist in my previous job.
- ⭐Regularly helping people with questions and problems about Windows and Android.
- ⭐I've helped lots of people set up new laptops and phones.
- ⭐Helping friends and family with Windows and Android since 1998.
- ⭐I enjoy explaining things and passing on my knowledge.
- ⭐I spent years teaching English and helping with schoolwork.
- ⭐I'm very good at writing instructions so people can carry on by themselves.